I’m thinking about a telephone
expense audit for my company. What can I expect to pay? What do I
need to do to get started?
There
are no up front fees required to perform an audit. You are only
billed after the savings are implemented and actually received by
you in the form of a refund check from your service provider or as a
reduced rate or credit on your bill.
In
order to get started, you would need to:
1.
Provide
us with a copy of your telephone bill.
2.
Sign
a letter of agency so we can call your service provider to
obtain additional records and talk to them about your account.
3.
Sign
our contract.
We
do all the rest. After we review our recommendation with you, any
savings you want to implement will be handled by us with your
service providers.
When should I consider
outsourcing the Telemanagement tasks at my company?
You
may want to consider outsourcing Telemanagement type tasks if you
observe that your company does not have enough personnel to complete
tasks such or adds, moves, & changes in a timely manner. Also,
if you lack the time, resources, and skills to properly review and
audit your monthly invoices, or you struggle to understand new
services, plans, and rates, you may want to outsource these
responsibilities. In
most cases, an outsourced Telemanagement provider can care for these
tasks in an efficient and cost effective manner.
How do I know if a telecom bill
audit is needed?
Highly
respected analyst organizations like the Aberdeen Group or the
Gartner Group agree that the annual telecom expense error rate at
most companies can be as high as 15%. If you are not currently
reviewing existing telecommunications bills for accuracy, if you
have a large number of telecom vendors, or if you have many telecom
invoices, if you have multiple locations, a bill audit can help you
gain control of, as well as reduce, your telecom expenses.